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Delivery & Returns
We offer a Fedex next day delivery for £4.99 and have a 14 day returns policy.
Any returns after this date will not be accepted.
All hats/headscarves must still have the tags attached and received back in the original conditions that they were delivered to you in.
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Unfortunately, we don’t currently offer free returns.
Please send an email to customerservice@presencehats.com with the order number and reason for return and we can assist you with a safe and simple return for a full refund.
Returns Address
137 Kenilworth Road, Coventry, CV4 7AP
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